Terms of service
Welcome to Lavayi. By accessing or using our website (www.lavayi.com) and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our site.
1. General Information
This website is operated by Lavayi. Throughout the site, the terms “we,” “us,” and “our” refer to Lavayi. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website after changes have been made constitutes acceptance of those changes.
2. Online Store Terms
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You must be at least the age of majority in your country or state of residence, or have permission from a parent/guardian to use this site.
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You may not use our products for any illegal or unauthorized purpose.
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You may not transmit any harmful code, viruses, or disruptive technology through our website.
3. Products & Services
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All products are subject to availability. We reserve the right to limit the quantities of any products offered.
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Product descriptions, prices, and availability are subject to change at any time without notice.
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We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors will be perfectly accurate.
4. Orders & Payments
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By placing an order, you agree to provide current, complete, and accurate purchase and account information.
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We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.
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Prices for our products are subject to change without notice.
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All payments are processed securely via Shopify’s payment system and trusted third-party providers.
5. Shipping & Delivery
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Shipping times vary depending on your location. Estimated delivery times are provided at checkout, but delays may occasionally occur.
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Lavayi is not responsible for delays caused by carriers, customs, or events outside our control.
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For more information, please review our Shipping Policy.
6. Returns & Refunds
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We offer a 14-day return policy from the date you receive your order, provided items are in original condition and packaging.
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A return shipping fee of €3.95 will be deducted from your refund.
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Certain items such as gift cards and sale items are non-refundable, unless defective.
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For full details, please review our Return & Refund Policy.
7. Accuracy of Billing & Account Information
You agree to provide accurate and up-to-date information when making a purchase. We reserve the right to cancel orders if the information provided is inaccurate or incomplete.
8. Third-Party Tools & Links
Our website may provide you with access to third-party tools or links over which we have no control. We are not responsible for the content, accuracy, or use of any third-party websites or services.
9. Limitation of Liability
To the fullest extent permitted by law, Lavayi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of The Netherlands.
11. Contact Information
For questions about these Terms of Service, please contact us at:
